Marriott Bonvoy

Design direction and strategy

Marriott Bonvoy

Design direction and strategy

Marriott Bonvoy

Design direction and strategy

Challenges & Goals

Challenges & Goals

Challenges & Goals

Collaborate with cross-functional stakeholders on product vision and direction for Marriott Bonvoy's push notification strategy. Create multiple customer journeys for various needs within the app.

Collaborate with cross-functional stakeholders on product vision and direction for Marriott Bonvoy's push notification strategy. Create multiple customer journeys for various needs withtin the app.

Collaborate with cross-functional stakeholders on product vision and direction for Marriott Bonvoy's push notification strategy. Create multiple customer journeys for various needs withtin the app.

Company

Company

Company

Deloitte Digital

Deloitte Digital

Deloitte Digital

Role

Role

Role

Deliverables

Deliverables

Deliverables

Customer Journeys

Three customer journeys highlighting the various needs for push notifications withtin the Marriott Bonvoy app. 

Dashboard Overview

The main dashboard was designed for the user to quickly and efficiently oversee their accounts, and make any necessary changes to streamline performance. 

Dashboard Overview

The main dashboard was designed for the user to quickly and efficiently oversee their accounts, and make any necessary changes to streamline performance.